GLOBAL Technologies | Telecom & infrastructures IT consulting | European Operational Support

 

Une solution itsm pour faciliter la gestion de vos process métiers

Centralisez, automatisez la gestion des actions de vos agents pour une meilleure maîtrise de vos coûts et de votre performance

 

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Gagnez en sérénité avec une solution Helpdesk 100% ITIL

Simple à déployer et à paramétrer, BusinessLine vous permet de couvrir l'ensemble des besoins de vos clients internes et externes

 

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HELPDESK MEANS MORE THAN IT :

Here comes useful technology, which enables simple communication without barriers between services, so that every request is answered. Tomorrow’s Helpdesk concerns all company's services.
Thanks to BusinessLine Suite, model, apply and optimize all your processes.
BusinessLine Suite is the incident management best tool.

businessline helpdesk
Businessline

EXTERNAL AND INTERNAL CUSTOMER SATISFACTION IS
when request,  application,  claim is considered and treated with effective communication. Involve the right people, depending on the type of request. BusinessLine Home will change the way you work!

Helpdesk IT

Effectively treat all technical applications in compliance with ITIL best practices.

Customer service

Use a simple and powerful communication tool to interact with your customers and ecosystem.

Service management

Model your overall business processes (HR, Supply Chain, Legal, Financial ... )

WITH BL2016 , GIVE THE BEST EXPERIENCE YOUR CUSTOMERS AND YOUR BEST TOOLS AGENTS !

 

BL utilisateurs
+150000 USERS

experience
+ 20 YEARS EXPERIENCE

ITIL
100% ITIL COMPLIANT

 
Maintenance

We have a  full maintenance services destinate to help you.

  • Unlimited phone...
Implementation

Businessline-have 20 year experience in implementation and integration. The methodology of...

Formation

With his experience , BusinessLine shares his knowledge and expertise with your teams for...

Customer relati...

Quelle que soit l'offre, la relation client sera toujours un élément incontournable de la réussite d’une entreprise. Pour conserver son leadership,...

And if we rein...

Tous les métiers de l’entreprise sont différents mais partagent une problématique immuable: satisfaire leurs clients et leurs exigences, qu’ils soient internes ou externes....

Signalis choose...

Signalis, filiale d’Airbus spécialisée dans les solutions intégrées de sécurité maritime choisit BusinessLine comme vecteur de sa transformation digitale...

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