GLOBAL Technologies | Telecom & infrastructures IT consulting | European Operational Support

businessline 2016
BL2016 PRESENTATION AT RITZ PARIS
businessline 2016
DISCOVER SIGNALIS, AIRBUS GROUP, CUSTOMER EXPERIENCE
BL 2016
DARE THE CUSTOMER SERVICE EXCELLENCE
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BL 2016
organize , process , optimize customer request management
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businessline 2016
DISCOVER BUSINESSLINE VIDEO
 

HELPDESK MEANS MORE THAN IT :

Here comes useful technology, which enables simple communication without barriers between services, so that every request is answered. Tomorrow’s Helpdesk concerns all company's services.
Thanks to BL2016, model, apply and optimize all your processes.
BL2016 is the incident management best tool.

businessline helpdesk
Businessline

EXTERNAL AND INTERNAL CUSTOMER SATISFACTION IS
when request,  application,  claim is considered and treated with effective communication. Involve the right people, depending on the type of request. BL 2016 will change the way you work!

Helpdesk IT

Effectively treat all technical applications in compliance with ITIL best practices.

Customer service

Use a simple and powerful communication tool to interact with your customers and ecosystem.

Service management

Model your overall business processes (HR, Supply Chain, Legal, Financial ... )

WITH BL2016 , GIVE THE BEST EXPERIENCE YOUR CUSTOMERS AND YOUR BEST TOOLS AGENTS !

 

BL utilisateurs
+150000 USERS

experience
+ 20 YEARS EXPERIENCE

ITIL
100% ITIL COMPLIANT

 
Maintenance

We have a  full maintenance services destinate to help you.

  • Unlimited phone...
Implementation

Businessline-have 20 year experience in implementation and integration. The methodology of...

Formation

With his experience , BusinessLine shares his knowledge and expertise with your teams for...

L’AFP choisi BusinessLine pour relever les défis de son service d’assistance

L’Agence France-Presse est une agence de presse mondiale et généraliste chargée de collecter, vérifier, recouper et diffuser l'information, sous une...

Customer relationship management

Quelle que soit l'offre, la relation client sera toujours un élément incontournable de la réussite d’une entreprise. Pour conserver son leadership,...

And if we reinvented the helpdesk ?

Tous les métiers de l’entreprise sont différents mais partagent une problématique immuable: satisfaire leurs clients et leurs exigences, qu’ils soient internes ou externes....

Try Businessline

 

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